Privacy Policy

Last updated: November 05, 2025

Oakline Roofing (“we”, “our”, or “us”) operates the website www.oaklineroofing.co.uk (the “Website”). We are committed to protecting your privacy and handling your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our Website or submit a contact form. There are no user accounts, sign-ups, or logins on the Website.

1. Who We Are

Oakline Roofing Phone: 01795 602131 Website: www.oaklineroofing.co.uk

We are the data controller responsible for your personal data.

2. Information We Collect

We collect personal data only when you voluntarily submit it through our contact form. This may include:

• Name
• Email address
• Phone number
• Any message or details you include in your enquiry

We do not automatically collect any personal data. Cookies for analytics are used only if you explicitly accept them via our cookie consent banner. Full details are provided in our separate Cookie Policy.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry or request for roofing services
• Contact you by phone or email to discuss your message
• Provide quotes or arrange site visits (if requested)

We do not use your data for marketing, newsletters, or any other purpose without your explicit consent.

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

• Legitimate interests – to respond to your contact form submission and provide the services you request.
• Consent – where you voluntarily provide information via the contact form or accept analytics cookies.

5. Data Sharing

We do not sell, trade, or share your personal data with third parties, except:

• With trusted service providers (e.g., email hosting, form processing, or analytics tools) who are contractually obliged to protect your data and only process it on our instructions.
• If required by law or to protect our legal rights.

6. Data Storage and Security

Your data is stored securely in the UK or EEA. We use appropriate technical and organisational measures to protect against unauthorised access, loss, or damage.

Contact form submissions are retained only as long as necessary to fulfil your request (typically up to 12 months for follow-up purposes), after which they are securely deleted.

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent (where applicable)

To exercise any of these rights, contact us at 01795 602131 or via the contact form on our Website.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

Oakline Roofing Phone: 01795 602131 Website: www.oaklineroofing.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.